Shipping & Handling
Shipping Options
Custom Photo Prints offers a variety of shipping options. In addition to your selected shipping method, please allow 1-2 business days for processing and production of your order.
For all US or international shipments shipped by a FedEx delivery method, your shipment will be trackable and insured. Orders shipped via the Postal Service are trackable (in the US only), but will not be insured, unless you contact us at cs@trendsettersltd.com to request extra charges for postal insurance. International orders shipped via the Postal Service cannot be tracked.
Note: To ensure timely order processing, any FedEx orders placed with an invalid mailing address (PO Boxes or APO addresses) may be shipped out via US Postal service at the discretion of the Custom Photo Prints shipping department. Please be sure to provide us with a valid physical address when completing your order. For International orders - please be sure to provide a contactable phone number as this is often required by FedEx
Same Day Shipping
Orders placed by 12pm CST (Monday-Friday) typically ship the same day, orders placed later are set to ship the following day. Orders are shipped via FedEx®, UPS or USPS to locations within the contiguous United States from our warehouse in Tremont, IL
Shipping Rates
Shipping rates are calculated automatically at checkout based on the shipping address and level of service you select. To view shipping rates, proceed to checkout and enter your shipping address and it should appear below.
Expedited Shipping Options
We offer express shipping such as 2nd Day and Overnight at checkout. Please note that the cutoff for these services to go out same day is 12pm CST (Monday-Friday). Orders placed after this time will ship out the following business day. Both services are based on business days, however if Saturday delivery is available within the cost we will attempt to do that for orders placed 2 day shipping on Thursday and overnight shipping Friday.
PO Boxes
We do ship to PO Boxes but this service is only shipped USPS and there is no photo proof of delivery available. Please enter a physical address at checkout if you have one.
U.S. Territories, APO/FPO
Because UPS® Ground is not an option for these areas, we ship through the US Postal Service. Unfortunately, when shipping USPS, you'll need to allow several additional days for it to be shipped and we also do not have the granular level of tracking that we do with UPS®.
Alaska, Hawaii
Where possible we will ship these orders with 2 day FedEx service, otherwise orders will ship with USPS, please allow extra delivery days just incase.
International Orders *NEW*
We now ship worldwide via USPS or FedEX
You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel.
Trend Setters Ltd has no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country.
Please note that any orders that are not delivered due to unpaid duties that are returned to us in their original condition would only be eligible for a refund less shipping cost, return shipping and any duties and taxes that we may be charged.
COUNTRY SHIPPING RESTRICTIONS
Due to restrictions, we do not ship to the following countries:
-China
-Israel
-Russia
For further assistance you can contact us via email info@trendsettersltd.com
*PLEASE REVIEW YOUR ORDER CAREFULLY BEFORE PLACING
AS MOST ORDERS ARE CUSTOM, ONCE YOUR ORDER HAS BEEN PLACED, WE CANNOT CANCEL ORDERS OR MAKE ANY CHANGES TO THE FOLLOWING: ITEMS IN THE ORDER, SHIPPING ADDRESS, PAYMENT METHOD, OR SHIPPING METHOD. ORDERS ARE IMMEDIATELY SENT TO OUR DISTRIBUTION CENTER FOR FULFILLMENT.
**We are NOT responsible for orders delivered to an incorrect address supplied by the sender. Please check your shipping address twice before placing your order. The customer is responsible for providing accurate shipping details and will be held liable for any fees incurred for orders returned to us for inaccurate delivery information.